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Terms of use

BUYING TERMS AND CONDITIONS:

Application

These "Terms and Conditions of Purchases" apply to any sale of products or services (hereinafter "Products or Services") carried out by the company under the name "tripyou.", Located in Ioannina, L. Grammou street number 28, Α.Φ. M .: 058935846 of the Tax Office. Ioannina and register number of suppliers of article 4 par. 12 of Law 2251/1994 00347 (hereinafter the "COMPANY") through its online store, www.tripyoushop.gr (hereinafter "Online Store")

Purchases from www.tripyoushop.gr

1. Register or Login

For security reasons of the transactions, the User of the online store (hereinafter "User" or "Customer") before starting the process of submitting his order can register in the online store. To register or connect the User to the online store, only name, mailing address, contact phone and email are required. This information remains strictly confidential. The COMPANY reserves the right to use this information to send updates on new products or offers to its customers or registered users in the online store. If at any time the User wishes to cancel his registration in the list of addresses / email, he can do so by sending an email to info@tripyoushop.gr, in order to request the deletion or change of his personal data.

 

2. Order. Submission and Acceptance

2.1 Online ordering - Proposal for purchase of goods

The order of the products and / or services is submitted through the completion and sending of the special Order Form that exists in the online store. Before placing the order (checkout), the Customer receives through a special link knowledge of the terms regarding the sale of products and / or services he wishes to obtain and then selects the activation of a relevant icon (indication) "I have read and accept them Terms and conditions of purchase ". With this marking, the Customer expressly and unreservedly declares that before submitting his order he received in a clear and understandable way the following information:

i. The main features of the products ordered, as described in the pages of the online store.
ii. The identity, address, telephone number, fax number and e-mail address of the COMPANY as well as the supplier of the ordered products and / or services.
iii. The total price of the products and / or services of the order, including VAT, any other fees and all additional shipping, delivery or mail charges as well as any other costs. The above final prices of each product in the online store do not include shipping costs, which are calculated after the text of the order based on the choice of shipping method.
iv. The cost of using the means of distance communication for the conclusion of the contract, when it is calculated on the basis of a charge other than the basic tariffs.
v. The means of payment, delivery, execution, but also the deadline within which the COMPANY undertakes to deliver the goods or to provide the services.
vi. Delivery restrictions and means of payment.

 

11. FINAL PROVISIONS:

Contracts through the online store are governed by European and Greek law, in particular by legislation governing issues related to e-commerce, distance selling and consumer protection. Similarly, the site has been created and is controlled by the COMPANY in Ioannina and the Greek Legislation will guide the use of the site and its interpretation. If the User chooses to access the site from another country, he has the responsibility to follow the Laws of that country.

Any dispute that arises and which arises from the contractual relationship between the COMPANY and the Client, the competent courts of Ioannina are responsible for resolving it. For the out-of-court settlement of the dispute, the Client may apply to the competent out-of-court bodies. settlement of consumer disputes, e.g. at the General Secretariat for Consumer Affairs of the Ministry of Development and Competitiveness (Kanigos Square, 10181, Athens, www.efpolis.gr, tel .: 1520, fax: 2103843549), to the Consumer Ombudsman (www.synigoroskatanaloti.gr, 144 Alexandras Ave. 114 71, Athens, tel .: 2106460734, fax: 2106460414), to the Committees for Amicable Settlement of consumer disputes (article 11 of law 2251/1994) located in the local Municipalities of the country.

According to Directive 2013/11 / EC, which was incorporated into Greek legislation by JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution process throughout the European Union is now provided. If the Customer has a problem with a purchase made from the Online Store and resides in the EU he can use this website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of the difference. The certified for this purpose Alternative Dispute Resolution Body (ADR) is: European Consumer Center of Greece (ECC GREECE), Alexandras Ave. 144, 11 471, Athens, +30 2106460284 +30 2106460784 info@eccgreece.gr. The Customer can contact the above body in order to guide him throughout the process of submitting and processing his complaint.

The protection reserved by the provisions of the law on distance contracts, as well as these terms, is emphasized that it applies to transactions only with natural persons, who are traded for reasons that do not fall within their commercial, craft, business or freelance business. activity.

If any part of the contract of sale under these terms proves void or unenforceable by a court decision, the remaining contract will remain in force. The COMPANY may enter into an agreement for the assignment of its obligations to an appropriate third party. Otherwise, the Customer will not be entitled to assign or transfer his rights or obligations.

All notifications must be made in writing (by hand, by e-mail, fax or letter by first class mail, which will be deemed to have been delivered 48 hours after posting.


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